Communication is the process of sharing information, thoughts and feelings between people verbally or nonverbally. An average woman can chalk up to 20,000 words in a day and 7,000 words for an average man. Clearly, it shows how we, as humans are constantly communicating with one another.
Thus, effective communication skills come as an indispensable skill as it extends the concept of communication to that which ensures the comprehensibility of the intended message to the targeted audience(s). Effective communication skills also encompass the ability to provide appropriate feedback/response to bring the conversation to a deeper depth. The ability to effectively put across our intended message and to give appt response helps us better understand a person or situation, thereby, enables us to resolve differences, build trust and respect, and create environments where creative ideas, problem solving, affection can flourish.
However, not everyone is capable of communicating effectively in all situations. Much as we want to communicate effectively, there are definitely “sticky occasions” whereby we just do not know how to put the right message across aptly or even to voice our opinions without causing unnecessary misunderstandings, hurt and conflicts which can give rise to frustration in personal and professional relationships.
This is especially common in social settings where conflicts and differing ideas are often inevitable. There is definitely a need for all of us to address negative or difficult messages at some point in time. The distinction between communication and effective communication is that the latter gets the idea put across without creating conflict or destroying trust, perhaps even improve the team dynamism in the process. Thus, I hope that by equipping myself with the right professional effective communication skills, it’ll enable me to better connect with my family, friends, and colleagues in all kinds of situation.